Customer Services – Meet the Team

Family members are at the heart of the business and all its decisions on a daily basis. Reliable customer service is the pillar of the Argo culture and Jim, Heather, Michele and Tom all work hands on to organise the day to day operations of the business.

Jim Goldthorpe
Jim continues to drive the business forward on a daily basis; he is fiercely loyal to his customers, and keeps a keen eye on customer service.

He is responsible for ordering many of the core line products for the wholesale side of the business along with the buying of raw materials to ensure the manufacturing in the mill runs smoothly.

Heather is a keen horse lady, having brought up three daughters to be highly capable horse women themselves. She is now enjoying seeing her granddaughter flourish within the sport. Heather controls the day to day buying for the ‘Country Store’ and continues to introduce new product lines and ranges. The store is ever expanding and Heather is on hand daily to offer advice and support to Argo customers.
RedaMichele is another keen horse person, who when time allows enjoys competing at various disciplines with her horse. As Sales Director Michele enjoys a very personal approach with customers, but is also heavily involved in the buying of horse and pet products.ntium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicab nemo enims.
Tom Goldthorpe
Tom returned to the family business in November 2006, and his role is to oversee the operations side of the business, with particular focus on Distribution. With great pride in Argo’s traditions Tom strives to modernise and improve how the business operates in a competitive industry.
Rebecca concentrates on Business Development and Customer Relations. She is also a keen horsewoman competing in British Eventing, County Showing and side saddle competition. Married into game keeping traditions, Rebecca embraces country living in her work and play.